Privacy Policy

Thank you for choosing UPI GATWAY Services ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://upigatewayservices.site or use our payment gateway services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business details, and payment information when you register for our services.
• Transaction Data: Details about payments processed through our gateway including amount, date, and merchant information.
• Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
• KYC Information: For merchant verification, we may collect identity proof, address proof, and business registration documents as required by banking partners.

2. How We Use Your Information

We use the collected information for:

• Providing and maintaining our payment gateway services
• Processing transactions and preventing fraud
• Complying with legal and regulatory requirements
• Improving our services and customer support
• Sending important service notifications and updates
• Conducting analytics to enhance user experience

3. Data Security

We implement industry-standard security measures including:

• 256-bit SSL encryption for all data transmissions
• PCI-DSS compliance for payment processing
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Data minimization and retention policies

4. Data Sharing and Disclosure

We may share information with:

• Banking partners and financial institutions for payment processing
• Regulatory authorities as required by law
• Service providers who assist in our operations (subject to confidentiality agreements)
• In case of business transfers, mergers, or acquisitions

We do not sell your personal information to third parties.

5. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing
• Receive your data in a portable format
• Withdraw consent (where applicable)
• Lodge complaints with data protection authorities

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users and prevent fraud
• Remember preferences and settings
• Analyze website traffic and performance

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As a global payment service, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

8. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated effective date.